Enterprise Integration

Summary

Patterns and tooling to connect heterogeneous systems reliably and securely.

What it is

Integration services enable interoperability across SaaS, legacy, and bespoke systems using a mix of synchronous and asynchronous patterns.

Responsibilities

• Connectivity (REST, SOAP, JDBC, SFTP, EDI)
• Mediation (mapping, transformation, enrichment)
• Orchestration and routing
• Operational visibility and error handling

Core capabilities

• Connector catalog and lifecycle
• Contract-first transformations and testing
• Secrets management and policy enforcement
• Self-service integration pipelines

Architecture patterns

• Canonical data models
• Event-driven integration
• File-based and batch with idempotency
• Edge adapters and strangler patterns

Tech examples

• WSO2 Integrator: Ballerina Integrator
• WSO2 IPaaS solution: Devant
• MuleSoft
• Boomi
• Apache Camel
• Spring Integration
• Azure Integration Services

KPIs/SLIs

• Success rate and MTTR for integrations
• Throughput and latency per flow
• Change lead time and failure rate
• Partner SLA adherence